Product

Who it's for

Four personas, one search platform — from legal teams protecting sensitive data to support agents answering customer questions.

⚖️

Legal & compliance teams

When documents are sensitive and data residency matters, SaaS search is off the table. AES keeps everything on your network while still providing AI-powered answers with full source citations.

  • ✓Self-hosted — no data leaves your network
  • ✓Permission-aware results (source ACLs enforced)
  • ✓SSO with group sync for automatic access control
  • ✓Full audit trail of every search query
  • ✓Cited answers with links to source documents
  • ✓Contract and policy search across SharePoint/Confluence
Example
A compliance officer searches "what are our data retention requirements for EU customers?" and gets an AI-generated answer citing the relevant policy documents from SharePoint — with links directly to each source page.
🏢

Enterprise IT departments

Unify knowledge scattered across SharePoint, Confluence, file shares, cloud storage, and databases. One search bar replaces multiple tools.

  • ✓10 data source connectors (SharePoint, Confluence, Databricks, Cloud Storage, etc.)
  • ✓Delta sync — only re-index what changed
  • ✓Saved searches with email alerts for new content
  • ✓Embeddable widget for internal portals
  • ✓White-label branding with company logo and colors
  • ✓SSO integration (Azure AD, Google, Generic OIDC)
🎧

Customer support / contact centers

Get instant answers from knowledge bases, product docs, and call transcripts. Embed the search widget directly in your agent desktop or support portal.

  • ✓Genesys Cloud connector for call transcripts
  • ✓Databricks connector for processed CRM/ERP data
  • ✓Embeddable widget (FAB, popup, or new tab)
  • ✓Answer Snippets API for Slack bots and custom integrations
  • ✓Multi-turn chat with conversation history
  • ✓Streaming AI answers for real-time agent assist
🔬

R&D / Engineering teams

Technical documentation, architecture decisions, design specs, and code documentation — all searchable with natural language.

  • ✓Confluence wiki and page hierarchy indexing
  • ✓Web Crawler for public documentation sites
  • ✓Smart chunking (recursive, markdown, code-aware)
  • ✓Multiple reranking options (BM25, Cohere, cross-encoder)
  • ✓Source highlighting with query term matching
  • ✓Saved Searches for monitoring documentation updates